Como os sistemas de memória transitiva e a reflexividade se relacionam com a inovação em equipas hospitalares

Pedro Marques-Quinteiro, Luís Curral, Ana Passos, Kyle Lewis, Catarina Gomes


Os sistemas de memória transitiva promovem a troca eficiente de informação, contribuindo para a inovação das equipas hospitalares. Estudos anteriores sugerem que os sistemas de memória transitiva podem ser mais úteis para tarefas repetitivas. Neste estudo, conciliamos estes resultados contraditórios argumentando que as eficiências de processamento dos sistemas de memória transitiva beneficiarão a inovação, porque os sistemas de memória transitiva ajudarão os membros da equipa a refletirem sobre os seus processos e metas. A amostra deste estudo incluiu 256 enfermeiros hospitalares (N=54 equipas). Os resultados sugerem que a reflexividade medeia positivamente a relação entre os sistemas de memória transitiva e a inovação das equipas. Este estudo contribui para a literatura ao clarificar de que forma é que as estruturas e processos cognitivos das equipas se combinam para influenciar a inovação das equipas hospitalares; e para a prática ao oferecer ideias para a gestão de equipas em ambiente hospitalar.


Hospitais, Inovação da equipa, Reflexividade da equipa, Sistemas de memória transitiva.

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